Error codes

Monitor indication

No Card

Possible cause/Corrective action

The card is not inserted, or it cannot be recognized.

Insert a card or insert a different card.

Monitor indication

Card Error

Possible cause/Corrective action

There is a problem with the card.

Insert the card again. If the problem persists, format the card.

If the card cannot be formatted, it cannot be used.

Monitor indication

Write Protect

Possible cause/Corrective action

Writing to the card is prohibited.

The card write-protect switch is set to the “LOCK” side. Release the switch.

gCompatible memory cards

Monitor indication

Card Full

Possible cause/Corrective action

  • The card is full. No more pictures can be taken or no more information such as print reservation can be recorded.
  • There is no space in the card and print reservation or new images cannot be recorded.

Replace the card or erase unwanted pictures.

Before erasing, download important images to a PC.

Monitor indication

Possible cause/Corrective action

Card cannot be read. Card may not have been formatted.

  • Select [Clean Card], press the Q and turn off the camera. Remove the card and wipe the metallic surface with a soft, dry cloth.
  • Select [Format][Yes], and then press the Q to format the card. Formatting the card erases all data on the card.

Monitor indication

No Picture

Possible cause/Corrective action

There are no pictures on the card.

The card contains no pictures.

Record pictures and play back.

Monitor indication

Picture Error

Possible cause/Corrective action

The selected picture cannot be displayed for playback due to a problem with this picture. Or the picture cannot be used for playback on this camera.

Use image processing software to view the picture on a PC.

If that cannot be done, the image file is damaged.

Monitor indication

The Image Cannot Be Edited

Possible cause/Corrective action

Pictures taken with another camera cannot be edited on this camera.

Use image processing software to edit the picture.

Monitor indication

Y/M/D

Possible cause/Corrective action

The clock is not set.

Set the clock.

gInitial setup

Monitor indication

Possible cause/Corrective action

The internal temperature of the camera has risen due to sequential shooting.

Turn off the camera and wait for the internal temperature to cool.

Monitor indication

Internal camera temperature is too high.

Please wait for cooling before camera use.

Possible cause/Corrective action

The internal temperature of the camera has risen due to sequential shooting.

Wait a moment for the camera to turn off automatically.

Allow the internal temperature of the camera to cool before resuming operations.

Monitor indication

Battery Empty

Possible cause/Corrective action

The battery is drained.

Charge the battery.

Monitor indication

No Connection

Possible cause/Corrective action

The camera is not correctly connected to a computer, printer, HDMI display, or other device.

Reconnect the camera.

Monitor indication

No Paper

Possible cause/Corrective action

There is no paper in the printer.

Load some paper in the printer.

Monitor indication

No Ink

Possible cause/Corrective action

The printer has run out of ink.

Replace the ink cartridge in the printer.

Monitor indication

Jammed

Possible cause/Corrective action

The paper is jammed.

Remove the jammed paper.

Monitor indication

Settings Changed

Possible cause/Corrective action

The printer’s paper cassette has been removed or the printer has been manipulated while making settings on the camera.

Do not manipulate the printer while making settings on the camera.

Monitor indication

Print Error

Possible cause/Corrective action

There is a problem with the printer and/or camera.

Turn off camera and printer. Check the printer and remedy any problems before turning the power on again.

Monitor indication

Cannot Print

Possible cause/Corrective action

Pictures recorded on other cameras may not be printed on this camera.

Use a personal computer to print.

Monitor indication

The lens is locked. Please extend the lens.

Possible cause/Corrective action

The lens of the retractable lens stays retracted.

Extend the lens.

Monitor indication

Please check the status of a lens.

Possible cause/Corrective action

An abnormality has occurred between the camera and the lens.

Turn off the camera, check the connection with the lens, and turn the power on again.

Monitor indication

This function requires a compatible lens. Please attach a compatible lens.

Possible cause/Corrective action

The lens does not support the selected shooting mode.

Choose a lens that does or choose a different shooting mode.